Privacy policy

Version: December 16, 2016©

Before using this Website, we recommend you to read through this Privacy Policy carefully, save (ctrl+s) or print a copy for future reference, and also read our Terms of Use and Cookie Policy regarding your personal information.

Scope

This privacy policy (“Privacy Policy”) applies to the websites www.chocdecor.be, www.belfine.be, www.belfine.com, www.choctales.be, www.choctales.com and all of their alias, together referred to as “Website”. The Website is hosted by ChocDecor  ("ChocDecor”/”we”/”our”/us") a company incorporated in Belgium (Company Number 0466534960) with registered office at Spieveldstraat 29, 9160 Lokeren, Belgium.

As user of the Website (“you”/ “your”) you acknowledge that any use of this Website (including any transactions you make) is subject to this Privacy Policy together with other legal documents, such as the Terms and Conditions, the Cookie Policy and the Terms of Use (“Terms”).

ChocDecor does not knowingly collect data from any unsupervised person under the age of eighteen (18). If you are under the age of eighteen (18), you are not allowed to use the Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

This statement sets out the purposes for which, and the manner in which, we may collect and use personal information that we may obtain about you. By either registering as a user of this Website and/or by using the Website you consent and agree to this use by us.

Use of your Personal Information

Collection of Personal Information:

Registration and use of the Website may require you to provide certain information such as your name, address, telephone number, e-mail, password and possibly credit card or other payment details, together referred to as “Personal Information”.

Storage of Personal Information:

We may store and process your Personal Information on our own information technology systems or on systems owned by third parties that may store and process your Personal Information on our behalf; this enables us to execute our agreement with you.

Use of cookies:

To improve some of our services we gather other information about your use of the Website which may include the use of cookies (for full details please consult our Cookie Policy).

Use of Personal information:

We may use the Personal Information that you provide or that is obtained by us for (i) registration on our Website including the management of your account; (ii) the administration of our Website services, including but not limited to promotions and competitions; (iii) execution of our agreement with you including the processing of your order and the receiving of your payment; (iv) shopping preferences analysis which enables us to provide you a more personalized browsing experience when using the Website, to review, develop and improve our products and services and to enable us to provide you and other customers with relevant information; (v) keeping you informed of products and services which we consider may be of interest to you. We may communicate to you by e-mail, telephone (including automated calls),mail or by any other means (should you not wish to receive such information of products and services which may be of interest to you from us or carefully chosen third parties, please select the opt-out option where appropriate).

Third Party Information:

We may supplement the information that you provide to us with information that we receive from third parties. In particular we may carry out searches with credit reference agencies. These agencies record those searches. In addition to the purposes listed in this Privacy Policy, we may also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties including our legal advisors and debt recovery agencies.

We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through the Website.

Disclosure of Your Information

Crime Prevention:

in response to a request in connection with the investigation of any suspected illegal activities, we may disclose any information and data relating to you to the police or any regulatory or government authority including and not limited to law enforcement agencies.

Telephone Calls:

telephone Calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.

Other Disclosures:

we may give information about you to the following companies and organizations who may use it for the same purposes as set out above:

  • To other companies affiliated with ChocDecor.
  • To employees and agents of ChocDecor and other approved third parties to administer any accounts, products and services provided to you by ChocDecor now or in the future.
  • To agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs.
  • To other organizations for the administration of promotions or competitions
  • To anyone to whom we transfer our rights and duties under our agreement with you.
  • If we have a duty to do so or if the law allows us to do so.
Outside the European Economic Area:

in carrying out the activities specified in this Privacy Policy, we may transfer Personal Information to reputable companies outside the European Economic Area. Whilst we take reasonable steps to ensure that your Personal Information will be afforded the same level of protection as that required of us under applicable Belgian data protection legislation or other legislation within the European Economic Area, you should be aware that countries outside the European Economic Area may not offer the same level of protection of Personal Information.

Security

As we endeavour to take all reasonable steps to protect your Personal Information, we will treat such information in strict confidence. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

We undertake steps to protect your information and to make online shopping as secure as possible.

Managing your Personal Information

Consult Personal Information

You have the right to consult the Personal Information that we keep about you. Such information can be consulted on the your Account page on our Website.

Change/Remove Personal Information.

If you are concerned that any of the information we hold on you is incorrect, please contact us at: +32 9 340 51 00

 

By mail:

ChocDecor

Spieveldstraat 29

9160 Lokeren

Belgium

Registered in Belgium with Company Number 0466534960

VAT Number BE0466534960



Third Party Websites

Links on this Website to third-party websites are provided solely as a convenience to you. If you use these links, you will leave this Website. ChocDecor has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Thus, ChocDecor does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Website, you do this entirely at your own risk.

Changes to this Privacy Policy

We reserve the right to change and update this Privacy Policy at any time. Any such changes will be posted on this Website. The date of the latest update to the Privacy Policy is set out at the top of the Privacy Policy. Changes to the Privacy Policy are effective at the time they are posted to this Website, and your continued use of this Website shall signify your acceptance of, and agreement to be bound by, those changes.

Contact Details

If you have any comments or queries in connection with our Cookie Policy, please contact us:

By telephone:

+32 9 340 51 00

 

By mail:

ChocDecor

Spieveldstraat 29

9160 Lokeren

Belgium

Registered in Belgium with Company Number 0466534960

VAT Number BE0466534960